Refund Policy

TheNewsAPI.net

Last Updated: April 17, 2025

At TheNewsAPI.net, we are committed to delivering a reliable news API service. This refund policy outlines the conditions under which you may request a refund for your subscription, including yearly subscriptions. We aim to be transparent and fair, ensuring clarity for all users.

1. When You May Be Eligible for a Refund

You may be eligible for a refund of your subscription fee under the following conditions:

  • No Credits Used: You must not have used any API credits since subscribing to be eligible for a refund.
  • Seven-Day Window: Your refund request must be submitted within seven (7) days of your subscription purchase.
  • Service Failure: If we are unable to deliver the service as described on our website or if there is a significant, unresolved issue with the API, you may be eligible for a refund or credit, at our sole discretion.
  • Yearly Subscriptions: For yearly subscriptions purchased with a discount, a pro-rata refund for unused months will be issued. The refund is calculated as the total annual price paid minus the standard monthly subscription price multiplied by the number of months used.

2. When You Are Not Eligible for a Refund

Refunds will not be provided in the following situations:

  • Credits Used: If you have used any API credits, even partially.
  • After Seven Days: Refund requests submitted more than seven (7) days after the subscription purchase.
  • Service No Longer Needed: If you no longer require the API service or its data.
  • Data Not Relevant: If you find the data provided by the API to be irrelevant or not aligned with your expectations.

3. How to Request a Refund

To initiate a refund, please contact our support team at support@thenewsapi.net. Include details of your subscription, the number of months used, and the reason for your request. We will review your case and respond within three (3) business days. If approved, the refund will be processed within seven (7) business days to the original payment method.

4. Additional Notes

This refund policy forms part of our Terms and Conditions and may be updated periodically. We recommend reviewing this page regularly for any changes. For further details on our service terms, please refer to our Terms and Conditions.

5. Scope of Refunds

Refunds apply only to subscription fees paid directly to TheNewsAPI.net. Third-party purchases or fees are not covered by this policy.